Basically my internet (and cable) come bundled with my rent. All I have to do is plug an ethernet cable into the wall and I'm surfing the web. Yesterday, after a day's wait (kinda hoping someone else would call the internet service company) I finally made the call for help and basically got an "everything looks fine from our 24-hour service hub," wherever that maybe. So this morning I called the building manager (and got the assistant instead) and asked if they'd make a service call to have someone come out and fix the problem (apparently the "24-hour service hub" couldn't arrange that themselves). Apparently I wasn't the only one having this problem (even though the "service hub" made me feel like), so management made a call or something and by the time I got home, the internet was up and working!
Good thing, too, because I was getting pretty grouchy and grumpy at work, people were beginning to notice!